No, apetit.io works without the need to install anything on your device. It is enough that your guests use their phone camera (which allows for scanning the QR code) or just use NFC tag. If the device doesn't allow for such scanning then we invite you to https://apetit.io where a special scanner is made available. Internet access is also a must.

apetit.io does not take away your interaction with guests, if anything - it makes it even stronger. When ordering inside a restaurant, your waiters take as much part in the process of ordering as they would traditionally. The process of placing an order has been designed in such a way to mimic the classic interaction between guests and waiters with pressure put on points where it could be made better. Thanks to this approach guests have access to waiters whenever they need it. Waiters on the other hand, know exactly what kind of needs their guests have and can react properly and timely.

The amount of time waiters need to put into collecting an order the traditional way is bigger in comparison to the time needed to na attend apetitio. Our staff panel provides waiters with all necessary information presented in a clear manner. Waiters will be able to immediately pass the orders to the kitchen or transfer it into POS. Time saved can be used on other activities, which will translate to better quality of service. Areas selected within the restaurant won't require one person to be specifically dedicated to attend apetit.io - each waiter can be responsible for their own area. There is no danger in creating a workload that's too big. If anything - there will be less work and it will be more pleasurable.

No, your guests will not be charged any extra fees when ordering with apetit.io. You don't pay any fees when your guests order via apetit.io inside the restaurant.

Of course. Although the process of ordering in a restaurant with big staffing won't be as attractive, the possibility to make multiple orders or call the waiter remains a big pro. apetitio puts an end to the morbid search of waiters and slightly rude waves or winks - all thanks to our feature. Payment can also be made in a discrete and instant manner, a guarantee of an even better restaurant experience.

apetit.io provides multiple advantages for both - the owners and guests. Our features available in the restaurant and in our takeaway model create a positive look for the restaurant, showing that its owners put their guests first. The respect for time is a quality which cannot be overestimated in the current day.